Job Description

This position performs advanced administrative duties which include, but are not limited to, new hire onboarding ticket submissions, manual letter creation, printing and mailing to customers, providers, and facilities, printing system-generated letter requests, data entry, and miscellaneous projects. We are a support team for Behavioral Operations.

MAJOR DUTIES

• Manages tasks that are assigned to the NOA Requests Outlook mailbox and NOA TruCare queue.
• Processes daily system-letter printing and prepares manual letters for the mailroom.
• Sorts incoming Behavioral Operations mail and packages.
• Complete additional tasks and projects as assigned.
• Participates in various meetings to keep abreast of changes affecting the administrative staff.

QUALIFICATIONS

• High school education or equivalent
• Administrative skill level gained from at least three years’ experience, preferably in the insurance industry.
• Must be proficient in using Microsoft Outlook, Word, Excel, and PowerPoint
• Possesses the ability to learn new applications efficiently to process work tasks.
• Strong organizational and communication skills; strong interpersonal skills and the ability to interact well with diverse personalities; detail-oriented.
• Requires ability to communicate effectively, both orally and in writing, and apply judgment in interactions with internal staff and external staff.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 25 - 38 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Job Tags

Hourly pay, Full time, Local area,

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